Image 69: Concierge service

The TAM shipped with a generous (for Apple) three-year warranty, plus one more feature that gained lots of attention and some jeers as well: "concierge" delivery and setup.

A "trained field technician" was to deliver and set up the TAM for buyers. (I never did learn the truth of the rumor that the techie arrived by limo, wearing a tuxedo.) However, that service apparently applied only to buyers at the original $7500 price; later fire-sale buyers like me received no concierge service, with or without tux.