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It might be worth noting how spotlight works. I found its use one of the coolest things when I first got my mac. In XP, the finder just does a brute force file by file of the folder you tell it to. In OSX, it actually gives results as you type what you are looking for. I guess it uses some sort of compiled indexing method that OSX keeps up to date.

I think it is worth making a point to tell switchers that it is usually best to use Apple software that come with OSX (mail,safari,itunes,iphoto) if you want maximum enjoyment and integration. OSX has great useful integration, but only if you use programs that come with OSX. Of course, there are exception such as Aperture, but that is also APPLE. I imagine there are other examples I am unaware of, but when you consider most switchers are going to use the stuff installed, or worse, try to get the windows equivalent they are used to, I think it is worth pointing out that they should avoid this, and go through the small learning curve to OSX installed applications.

LAstly, both articles missed one of the biggest strengths of Apple. Apple support. I have used the phone support numerous times, and was pleasantly surprised each time. In a world of terrible customer service, Apple shines in supporting its products. It is also worth noting that, unlike windows, you don't pay for each 'incident', which is insane. When you buy any Apple product you get free phone support for a defined period. I believe a MAC is for one year. And you can extend Applecare for a total of three years. When you consider the per-incident cost it is a bargain. Also, may windows users I know get frustrated when they believe windows 'is broke'. What this usually means is they called a person they believe to be 'tech savvy' and that person couldn't fix their problem. The best solution here is to call Microsoft, but the cost is prohibitive, so they run around upset and unsatisfied. A call to Apple in OSX, or any Apple product for that matter, will most likely net the result they were looking for.

Thanks for the nice clarifications and I would like to see another article with further 'switcher' help such as the ones in my write up.